External Visitor Sign In
Staff Training Guide
Staff Training Guide
Open the External Visitor Sign In app on the centre iPad (or any browser).
The first time, a staff member needs to tap Staff Login (small link at the bottom of the screen).
Sign in with your Curiosity Tree Microsoft account email and password. Complete multi-factor authentication if prompted.
Select your centre — Morayfield, The Gap, or Burpengary.
Once signed in, the app switches to kiosk mode — visitors can now use the iPad without needing a Microsoft login.
From the kiosk screen, tap Staff Dashboard (small link at the bottom).
Tap Manage Staff PINs.
Enter your full name, email, and choose a 4-digit PIN. This PIN is used to verify Blue Cards.
Tap Add Staff. Your PIN is stored securely in SharePoint and works across all centre iPads.
Once a staff member has signed in, the iPad displays the visitor-facing kiosk screen. This is what tradies and external visitors will see when they walk up.
The kiosk screen shows:
Returning Visitor — Enter PIN button — for returning visitors to enter their 4-digit PIN (last 4 digits of their mobile number).
First Visit — Sign Up button — for first-time visitors to register their details.
Currently On Site — a list of signed-in visitors with a Sign Out button next to each name.
When a tradie or contractor visits for the first time, they tap First Visit — Sign Up and complete the sign-up wizard:
Step 1 — Personal Details — Title, first name, last name, date of birth, email, mobile number, and home address.
Step 2 — Work Details — Position/trade and business name. They can tick a box to use their own name if self-employed.
Step 3 — Blue Card Verification — The visitor sees two important notices:
They then enter their Blue Card number and expiry. A staff member verifies the card (see Section 6).
PIN confirmation — After sign-in, the app shows them their PIN (last 4 digits of their mobile) for future visits.
The visitor taps Returning Visitor — Enter PIN and enters their 4-digit PIN on the PIN pad.
The app looks up their details and goes straight to the Blue Card Verification step, showing their name and business.
They will see the device policy and ECEC consent notices each time they sign in.
If their address has changed, they can tick My address details have changed to update it.
A staff member must verify the Blue Card each visit (see Section 6).
Blue Card verification is a staff-only process. Only a staff member with a PIN can access the QLD portal and confirm the card.
Once the visitor has entered their Blue Card number and expiry, tap Staff: Verify Blue Card.
Enter your 4-digit staff PIN to identify yourself.
After entering your PIN, the QLD Blue Card portal opens automatically in a new tab. The cardholder’s name is copied to your clipboard.
The app shows a reference card with the visitor's details (name, card number, issue number, expiry) so you can cross-check on the portal.
If the tab was closed, tap Re-open QLD Portal to open it again.
If the card is valid on the portal, tap Confirmed Valid — Sign In. The visitor is automatically signed in and the app returns to the kiosk screen.
If the card is not valid, tap Not Valid — Cancel. The visitor is not signed in.
Your name, the date and time are recorded against the verification for compliance.
The kiosk screen shows all visitors currently on site at the bottom.
When a visitor is leaving, they (or a staff member) tap Sign Out next to their name.
The sign-out time is recorded automatically.
The Staff Dashboard gives you an overview of all visitor activity. Access it by tapping Staff Dashboard at the bottom of the kiosk screen.
Visitors on site — View all currently signed-in visitors, filtered by centre. Sign out visitors who forgot to do so.
Today's activity — See a log of all sign-ins and sign-outs for the day.
Staff Management — Add, edit, or remove staff PINs. Reset a forgotten PIN via email.